“Wait, that’s it?” How Regatta turned splitting the bill into part of the experience.
“Wait, that’s it?”
the most common reaction to paying at Regatta
A great meal with a big group usually ends the same way.
The bill arrives. Phones come out, not to pay but to work out who had what. Someone offers to pay and collect the money later. The card machine waits while several cards are processed one after another.
The food was excellent. The last ten minutes were spent doing maths with calculators.
At Regatta, FoxPay changed that final step. Guests split the bill on their phones, pay their own share and they are done.
The most common reaction from guests is now a simple question: “Wait, that’s it?”
When a great meal ends with maths.
Splitting the bill is one of the least enjoyable parts of eating out in a group.
Guests have to agree on who is paying for what. The server waits with the card machine. Several separate transactions are processed at one table, often while other guests are also ready to pay.
It is not a difficult problem. It is an awkward one, and it happens at the very end of the visit, which is the part guests remember as they walk out.
Letting every guest pay their own share.
With FoxPay, the bill is available on each guest’s phone.
Guests scan the QR code at the table, see the bill and choose what they want to pay. Each person can pay their own part separately. Nobody has to collect money from friends later, and nobody waits for the card machine to come round.
There is no app to download, and FoxPay works alongside the restaurant’s existing POS.
A group bill, simulated
Six guests. One bill.
Same table, two ways to split. Watch who is still waiting.
The terminal goes round the table. Everyone else waits their turn.
Each guest pays their own share from their phone, at the same time.
Still view: with the card machine, 2 of the 6 guests have paid so far. With FoxPay, all 6 have paid.
ResultAt Regatta, the most common reaction: “Wait, that’s it?”
In the owner’s words
“Guests are surprised how easy it is, especially splitting. A big group finishes, everyone pays their part from their phone, and they walk out smiling instead of doing math at the table. That surprise is part of the visit now.”
What changed at Regatta.
Regatta did not measure this one. The staff simply hear it every day.
When a big group finishes, everyone pays their part from their phone and leaves without the usual negotiation at the table. For many guests, how easy it is comes as a surprise.
- Guests split the bill and pay their own share from their phones
- No waiting for the card machine to reach the table
- No doing the maths at the end of the meal
- Groups leave smiling instead of settling up
That surprise has become part of the visit.
Why the last moment of the visit matters.
Guests remember how an experience ends.
A long wait for the card machine, or a complicated split at the table, can take the shine off an excellent meal. An easy, quick payment does the opposite. It lets the visit end on a high.
At Regatta, the payment process is no longer something to get through. It is one more thing guests notice.
How does your guests’ visit end?
A great experience should end just as easily as it began.
At Regatta, letting guests split and pay from their phones turned the final step into part of the experience.
